How to retrieve your login information and/or your locked account
- Please Submit a Request to the Member Services Team and we will get back to you as soon as possible. Or you can also call the Member Services Team at (816) 471-1941
How to merge duplicate account(s)
- Please let us know by submitting a request to the Member Services Team.
How to reset your username and/or password
If you are able to login to your account:
- Login and head to your profile page by selecting the Hello button at the top right side of your screen.
- On your profile page, above your address, there will be a red button that says Change password and/or username. Select this button.
- If you wish to only reset your password, leave the new username field blank. Click Save.